Type of Information Collected | How We Collect It |
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Personal information uploaded by you | We collect personal information that you include in the communications, messages, videos, and other information stored, processed, published, and/or distributed via our products and services (for example: in content that is included in communications, messages, or videos, or uploaded for storage). |
Personal information related to activities through your use of WattB | We collect information about how our products and services are used by you. For example, we collect information about the individual pages on our websites that are viewed, the features and functions on our websites and mobile applications that are used, and other information about how you interact with our products and services. We also collect information about what web browsers and IP addresses are used to access our products and services, and the geographic location of that access. We may also collect information connected with our support and technical help for our products and services. Some of this information may contain personal information, and some of that personal information may be about you. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the WattB website. |
User information | We collect information that is provided for the creation, administration, and management of your use of WattB. For example, we collect contact details, addresses, phone numbers, email addresses, log-in information, passwords, billing and payment information, and other information necessary or helpful to provide our products and services to you. Some of this information is voluntary. However, please note that certain information is required to use and enjoy our products and services. Some of this information may contain personal information, and some of that personal information may be about you. |
Personal information from third parties | We collect certain information from third parties to measure and improve our products and services, and to improve the experience of our users. For example, we collect information about how our marketing and promotional campaigns have performed. Some of this information may contain personal information, and some of that personal information may be about you. |
Category of Personal Information | Sources for such Information |
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Identifiers (for example: name, address, phone number, account numbers, email address, and other similar identifiers) | From you, from our third party business relationships, from electricity distributors. |
Customer records information (for example: name, contact information, payment information) | From you, from our third party business relationships. |
Characteristics of protected classifications under California or federal law (for example: age, race, gender, disability) | From you. We collect age from you because our partners have a minimum age to order electricity. |
Commercial information (for example: information related to products and services you have accessed or purchased, purchasing history and tendencies) | From you. We collect which electricity plan you order from us, how long, and the price. |
Internet or other electronic network activity information (for example: IP address, browser and device data, browsing history, search history, analytics information) | From you and from your device or browser. |
Geolocation information (for example: location data from device or IP address) | From you and from your device or browser. |
Category of third party | Category of disclosures |
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Our third party vendors to provide, promote, or improve our products and services | We may use and/or disclose personal information with third parties to provide, promote, and improve our products and services (for example: to help us process and publish communications, messages, videos, and other information on our products, to help us process payments, to help us conduct campaigns and events, or to help us ensure compliance with appropriate security standards). |
Third parties at your direction | We may use and/or disclose personal information with third parties at your direction or with your consent (for example: third parties such as our electricity suppliers and distributors you choose to interact with via our products and services; third parties providing products or services that you request to be connected to). |
Third party business partners | We may use and/or disclose personal information with third parties that we do business with to provide, promote, and improve other products, services, events and other resources that may be of interest to you. |
Third party analytics and performance providers | We may use and/or disclose personal information with third parties to measure and improve client engagement (for example: we use Google Analytics and Heap Analytics to help us understand how our users use our products and services). |
Third party security and technology providers | We may use and/or disclose personal information with third parties for servicing and maintaining our products and services (for example: to help us with security measures, billing, or technical support). |
Your rights | Additional information |
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Right to know | Upon verifiable request we will provide you with the following information about your personal information over the prior 12 months: (1) the specific pieces and categories of personal information we have collected about you; (2) the categories of sources from which we have collected your personal information; (3) our business purposes for collecting and selling your personal information; (4) the categories of third parties with which we have shared your personal information; (5) the categories of personal information we have disclosed about you for a business purpose; and (6) if applicable, categories of personal information we have sold about you and the categories of third parties to which the personal information was sold. |
Right to delete | Upon verifiable request we will delete personal information we have collected about you, subject to certain exceptions in the CCPA. |
Right to opt out of sales to third parties | You have the right to ask us not to sell your personal information. You can submit your opt-out request at Do Not Sell My Personal Information. You do not have to create an account to submit your opt-out request. |
Right to not be subject to discrimination for enforcing your CCPA rights | You will not be discriminated against by us for your exercise of CCPA rights. However, please note that in some instances, exercising certain CCPA rights may cause us to be unable to provide you with our products and services. |